Privacy Policy
At Branny, your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from branny.pk.
1. What We Collect
Device & Browsing Information
We automatically collect certain information when you visit our website, including:
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Browser type, IP address, and time zone
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Pages you view, search terms used, and how you interact with the site
This helps us improve your experience and website performance.
Order & Contact Information
When you place an order or get in touch, we collect:
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Your name, email address, and phone number
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Billing and shipping addresses
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Payment details (processed securely — we do not store card information)
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Any messages you send to us
This information is used to fulfill your order and support your experience.
2. How We Use Your Information
We use your information to:
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Process and deliver your orders
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Send order updates and invoices
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Respond to your inquiries
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Improve our website and product offerings
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Share product launches and offers (only if you’ve opted in)
3. Who We Share It With
We only share your information with trusted third parties essential to our operations:
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Shopify – our e-commerce platform
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Payment processors – such as Easypaisa, JazzCash, Stripe
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Shipping & fulfillment partners – such as PostEx, Trax, Smartlane
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Marketing & analytics tools – like Google Analytics and Meta Ads
We never sell your personal data.
4. Currency Conversion
By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion.
You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser).
We do this so that the selected currency remains consistent when browsing our website and prices appear in your local currency.
5. Cookies & Advertising
We use cookies to:
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Remember your preferences and cart
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Understand how visitors use our site
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Show relevant ads on platforms like Facebook and Google
You can manage cookies through your browser settings.
To opt out of personalized advertising, visit:
6. Your Rights
You can contact us at any time to:
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Request access to your personal data
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Update or delete your information
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Opt out of marketing emails
📧 Email: hello@branny.pk
7. Data Retention
We keep your personal data only as long as needed to fulfill orders or provide support — unless you request earlier deletion.
8. Children's Privacy
Our site is not intended for children under 13. If you believe a child has submitted information to us, please contact us and we will remove it.
9. Security
We take your data seriously and use secure systems to keep it protected.
10. Changes to This Policy
We may update this Privacy Policy to reflect operational or legal changes. The latest version will always be posted here.
11. Contact Us
If you have any questions or concerns, feel free to reach out:
Branny
📧 hello@branny.pk
📍 Karachi, Karachi 75400, Pakistan